Our three-module investigation training course upskills in-house HR, line managers and leadership teams to conduct fair, inclusive and impartial workplace investigations.
Conducting the Investigation
In the second module, you’ll develop the skills you need to gather robust evidence. You’ll learn how to get the most out of interviews, from setting expectations and building rapport to asking the right questions and active listening.
We’ll explore how to identify your own biases as an investigator, how these can impact the investigation process, and methods to mitigate them. By the end, you’ll be equipped to communicate sensitively and inclusively with complainants, respondents and witnesses.