We help organisations across the UK handle grievances and investigate complaints with a fair, transparent, and unbiased process.
Our process for conducting workplace investigations
Our CIPD-qualified HR practitioners are highly skilled in all aspects of the investigation process. There are three main steps:
- Preparing the investigation
- Collecting and evaluating the evidence
- Presenting the conclusion
First, we plan and prepare for the workplace investigation. That means understanding who is involved, the nature of the grievance, and any other relevant information. We also plan how, when and where interviews will be conducted.
Next, the investigator collects evidence to establish the facts. That means interviewing complainants, respondents, and witnesses and reviewing any relevant documentation (such as emails).